Shipping policy
about shipping cost
- Free shipping on orders over 10,000 yen.
- For orders under 10,000 yen, a shipping fee of 550 yen will be charged.
delivery time
- Japan/Korea: 7-13 days
- America/Asia/Europe: 13-15 days
- Pre-order items: additional shipping time of 8-10 days on average.
Regarding delivery during peak hours
- Delivery may be slightly delayed during busy seasons or promotional sales.
shipping process
- Your order will be shipped within 7-15 business days.
- After being shipped in bulk from factories in Asia, once it arrives in your country, it is quickly sorted and distributed by local logistics partners.
- Please note that it may take several days for package tracking to update.
Delivery area
- United States (excluding American Samoa, Guam, Hawaii, Northern Mariana Islands, and small islands off the continental United States)
- Canada
- England
- Austria
- France
- Germany
- Switzerland
- Belgium
- Netherlands
- Denmark
- Norway
- Finland
- Spain
- Italy
- Taiwan
- South Korea
- Japan
How to track your order
- Once your order is packed, we will send you a shipping confirmation email with shipping information and a link to track your order online.
- You can check your order status on your member registration account. If you are a guest customer, you can view your order here .
- It may take some time to update during promotional sales.
About taxes and duties
- It depends on the shipping destination and will be displayed on the checkout page.
- Please select your shipping destination to view details.
- We ship to all regions using the "Delivery Duties Included" (DDP) method, which includes related import taxes and duties in the product price.